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ADP - Error: A problem with COM occurred

Example of the error:

“Problem: Lights.cpp(595): A problem with COM occurred - COM problem: HRESULT = 0x80040154 (Class not registered), GUID = {00000000-0000-0000-0000-000000000000}
Context:
    Lights.cpp(307): Initialising
    KeyManagerProxy.cpp(33): Connecting to the Key Manager


Cause
This would suggest something has caused the key manager (blum.exe) COM registration to break

 

Resolutions:

1.  Attempt to repair the application via Programs and Features. Select the affected application then choose 'Repair'.

Run the following command prompt (You may need your IT Assistance with this):

 

2.  Run the following command prompt (You will need full Administrator privilages so may need your IT Assistance with this):

Click Start,
click All Programs,
click Accessories.
Right-click Command prompt and then click Run as administrator.

Then, depending on the system used:

- on a 32 bit system (installed to the the %programfiles% folder ) type:

cd "%ProgramFiles%\common files\CherSoft"

- on a 64 bit system (%programfiles(x86)% folder ) type:

cd "%ProgramFiles(x86)%\common files\CherSoft"

- then once these commands have been typed separately on each system (either 32or 64 bits), regardless of whether it is a 32 bit or 64 bit system, on both 32and 64 bit systems type:

blum /regserver

 

3. Total Uninstall
If the above does not resolve the issue you will need to follow a total uninstall and reinstall of the ADP Software, please follow the steps in Knowledge Base Article KBA-02545-G8W9