ADP - Total Uninstall
On occasion you maybe required or our Customer Services Team may request you perform a Total Uninstall of the ADP Software.
The full process below will need to be followed, removing the software from the PC and the TotalUninstall.exe to remove any registry / install files completely from the PC.
(We would advise you ensure you have a Weekly ADP Software and Update Disc from the last 12 months available when performing a Total Uninstall). If you do not have one, you can download the latest version files from our File Share Service https://fss.admiralty.co.uk , which contains the TotalUninstall.exe file that is needed to complete the total uninstall.
How to perform a Total Uninstall
To remove all ADP software, including user settings, downloaded data and Startup Key
Log on as the PC administrator
Select Start > Settings > Control Panel, then Add or Remove Programs
Select ‘Admiralty Digital Publications’ (Light Lists, TotalTide, RS6, RS2, RS1345)
Click on the ‘Remove’ option to delete the program
Insert any ADP Update DVD and cancel any auto installs. If you do not have a DVD drive or ADP Update DVD, go to your File Explorer and search for ‘TotalUninstall’. Once located, run the TotalUninstall.exe file.
If you have a DVD browse to the folder D:\ADP_V??\TotalUninstall\ and right-click on the TotalUninstall.exe file and select ‘Run as Administrator’, Select ‘Next’ then select ‘Finish’. If you are not using a DVD, once you have located the TotalUninstall.exe file continue as above.
If you have a recent ADP Update DVD, or if you have downloaded ADP files from the File Share Service (Admiralty - File Share Service – instructions below), install ADP using the setup.exe file. On opening ADP you will be prompted to load the Start-Up Key provided by your ADMIRALTY Distributor – (ENTER CUSTOMERS STARTUP KEY HERE)
You should now have the option to apply for an Activation Key using the Licence Key Wizard
To download installation or update files from our File Share Service - Admiralty - File Share Service:
Links to ADP Software and updates can be seen in the Popular Searches list
ADP Software contains the zip and .iso files for the two latest, supported, versions of the software.
Zip files can be downloaded and extracted, then run the setup.exe to install the software. If you have an older version installed you do not need to uninstall this, the later version will install over the top without the need for additional Keys.
.iso files replicate the ADP DVD and the file is burnt directly to a blank DVD, then install from this DVD
Once you have installed ADP and entered your Startup Key you will be prompted to Activate the software.
To Request an Activation Key
From the ‘Licence Key Wizard – Start-up Key Only’ Screen:
Choose the option Request or add an Activation Key then click ‘Next’
1. Select ‘Request an Activation Key’button
2. Select ‘Next’
3. The 'Licence Key Wizard – Main or Backup Computer' screen is displayed showing your computer name
4. Select the “MAIN / BACKUP” computer button
5. Select ‘Next’
6. The 'Licence Key Wizard – Create Activation Key Request' screen is displayed
7. Select the Email Icon and this will generate an email which is addressed to ADPMailGateway@ukho.gov.uk in the subject line there will be a string of letters and numbers starting ‘AKR’, in the body of the email there will be codes containing the Activation request.
DO NOT AMEND OR ADD ANYTHING TO THIS EMAIL AS THIS MAY PREVENT IT FROM BEING PROCESSED
Click on the Send button to submit your request.
You should then receive a response with the Activation Key
Go back into the ‘ADP Licence Key Wizard – Start Up Key Only’ screen
Choose the option ‘Request or add an Activation Key’
Click ‘Next’
Choose the option ‘Add an Activation Key’
Click ‘Next’
Enter the Activation Key provided (copy & paste)
Click ‘Next’
You should now have successfully added the Activation Key and will have access to all areas purchased
Once activated, your ADP data will be reset to the base week of the version installed. We would advise that you update from the latest available Update CD followed by your preferred method.
